WELCOME TO

COMMUNICATION SKILLS BUSINESS

International corporate behavioural training and coaching utilising interactive skills practice to inspire, develop and transform.

Everyone at CSB is dedicated to offering our clients the very best in behavioural training to enhance and inspire your workforce in a practical way – creating a safe, 'hands-on' environment in which to explore how to maximise personal potential.

All our training is available online: ‘virtual’ implies something not entirely real… but the digital framework and hybrid working, which we must now embrace, is the new reality – and one that is full of opportunity…

WHO WE ARE

We are a team of professional Trainers with over 25 yrs experience across many business sectors including accountancy, advisory, financial services, health & safety, legal, oil & gas, pharmaceuticals, retail and government bodies.

Our qualified trainers have backgrounds in both business and live performance using practical communication techniques to develop engaging, interactive modules which are effective and memorable, supported by psychometric models.

Communication Skills Business results

Our extensive experience includes

facilitating and running graduate training programmes for the accounting, advisory, financial services, legal and other professional services sectors
coaching senior executives (incl board level) across a range of companies internationally
creating and delivering ongoing appraisal and development programmes
developing brand and commercial management, supported by a detailed knowledge of financial models, raising investment, negotiating contracts, delivering JV partnerships and start-ups

CSB's trainers have run numerous successful skills-based courses and workshops including:

Appraisal, Assertiveness, Building Relationships, Coaching, Difficult Conversations, Executive Coaching, Impact, Influencing, Interviewing, Leadership, Levels and Styles of Listening, Negotiation, Internal/External Presentation, Sales, Stakeholder Management (internal/external), Talent Development

Courses 

Communication Skills Business has developed a range of modules and formats to ensure the most successful results across a whole range of industries. Our courses utilise the skills of professional ’corporate’ Reactor Trainers, who bring specific skills and knowledge, and encourage delegates to experience the issues and the positive solutions in real time, allowing them to ’own’ the results leading to long-term improvements and developments around the training.

CSB has proved that its methodology is more cost, time and result efficient than standard ’chalk and talk’ programmes, and the exceptional feedback from both HR departments and delegates has reinforced these results. 

Clients 

Our trainers have global exposure including America, Europe, Middle East and have worked across a range of industries and with numerous companies with :

Allen & Overy, Alliance Trust, American Express, Astellas (UK/Europe), Barclays, BP (Far East), Boehringer Ingelheim, BurnessPaull, Citigroup, Diageo, EY (UK/India/UAE), Eversheds, Generalii (Europe), Halliburton, HBOS, Husqvarna (Europe), Iron Mountain, KPMG (UK/Europe), Linklaters (UK/Europe), LloydsTSB, Louis Vuitton, Maersk (UK/Europe), Menzies, Merrill Lynch, Ministry of Defence, MTCnovo, Olswang, Pinsent Masons, PWC (UK/Europe/US), Roche (Europe), Royal London, Scottish Crown Office, Scottish Executive, Scottish Widows, Shell, Standard Life, Stephenson Harwood, Talisman Energy, UK Passport Service.

Our results

We are proud that we have worked with a diverse range of clients who tell us that we provide high impact training that really works.
Here are some results from anonymised feedback from delegates and management.

92%

Would you recommend this form of training?

95%

Good use of training time & budget?

92%

Added value to your personal skills?

Practical, relevant and realistic examples?

'exceeded my expectations'

'delivered impeccably'

'enjoyed the course immensely'

'high level of added value'

''I gained a deeper understanding of the way I portray myself to others and how I can adapt my style to make the best of difficult situations'

'handled extremely sensitive role-plays and training with a high level of professionalism'

92%

Overall experience of training?

95%

Content relevant to your department?

92%

Trainer knowledgeable about subject?

Trainer encouraged participation?

'content and presentation at just the right level'

'gained confidence and analysed my own ability' 

'invaluable in taking up a new coaching position'

'never seen such a happy and motivated group of managers'

'significant difference to customer care'

'puts concepts across in an easy to understand way' 

'very interesting and realistic'

'extremely popular'

Communication Skills Practice results

Communication Skills Practice results

Plans & Pricing

We – like you – are a results driven organisation.

Our first imperative is to understand your business goals and then focus the training needs to support them. We design bespoke sessions to support and enable the delegates to learn in a positive, interactive environment.

Every training programme we run is focussed on delivering your goals by utilising in-the-moment 'skills practice' and creating a supportive, engaging environment to share best commercial or professional procedures that are accepted as being professional and the most effective.

We understand that training is an important investment and respect the need to make that support for your employees work.

Through our training we provide organisations with the platform they need to enable an open dialogue with their people ensuring effective communication internally and externally.

A tailor-made anonymous online and offline feedback model supports ongoing development of both your people and to assess the impact of our training. 

Communication Business Skills

Results through practical training

+44 (0)7957 373 206